British Airways Holidays Customer Excellence Award for 2022

“Botanique Hotel Prague receives British Airways Holidays accolade in recognition of customer excellence”

Botanique Hotel Prague is delighted to have received a British Airways Holidays Customer Excellence Award for 2022. Based on unbiased guest reviews, this accolade recognises outstanding services, facilities and customer experiences offered by hotels around the world.  Botanique Hotel Praguereceived an overall score of 4.6/5 Stars.

British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays. Reviews are collected from genuine customers via Feefo (www.ba.com/reviews) – an independent and impartial third-party company.  Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of five stars.

British Airways Holidays gathered over 67,000 independent reviews in 2022 and is awarding 540 Customer Excellence Awards across the globe to recognise their top-rated hotels.